Samsung smartphones use the Android operating system. It is known for its immense popularity and ease of use. But it also happens that the cell phone begins to fail, does not respond when pressing the screen, the buttons, responds slowly when switching between tabs, opening a new application or stops working completely. After this, most of the time there is a "plug", how to restart the Samsung phone.
Almost all users face this problem. This is quite natural: after several years, smartphones, laptops, and even PCs start to slow down.
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Reasons to restart Android?
How to restart Android?
How to restore Android factory settings?
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Other methods factory setting?
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Reasons to restart Android?
If a malfunction is preventing your phone from starting, you can restore factory settings using recovery mode. This can usually be done by simultaneously holding down the power and volume up buttons. The exact sequence of actions dependent on the specific device.
If the smartphone freezes or just stops responding to commands, a reboot will save it, which is enough to solve most problems, although sometimes you have to perform a factory reset.
There are several explanations for restarting the phone:
1.- Lack of memory in the device.
2.- Failed assembly or internal damage to parts.
Before proceeding with any attempts to resolve your problem on your own, you must ensure that the device is functional in appearance; otherwise, it can only aggravate the situation.
The out of memory problem is something that the user can fix. The overload of memory volumes causes instability in the execution of even elementary tasks. When working with any application, free memory is required to load data on it. You may just need to delete unnecessary information and apps to be able to actively use your phone again.
Why do I need a factory reset?
This method of resetting (hard reset) is used if:
1.- The device is being prepared for sale.
2.- It must return to the state "as in the purchase", and this is the most convenient option. The need for this arises when it is used for a long time, something is removed or installed. As a result, hidden junk appears on the device, slowing down the system. Resetting the settings often helps to fix the Google Play Market problem.
3.- To unlock your smartphone if you don't remember the screen unlock code. But in this case, you shouldn't rush, and at first, it wouldn't hurt to find more detailed information on how to fix everything.
How to restart Android?
It happens that the smartphone freezes for no obvious reason, annoying, of course, but usually this does not involve big problems, and the situation is solved very simply - the phone restarts.
To restart a frozen phone, simply press and hold the power button for 30 seconds. Accept that this is a fairly simple procedure. However, it may turn out that the roots of the problem run deeper. In this case, it is necessary to resort to a more radical measure - restore factory settings.
After which the following will be removed:
Contacts Messages on Whatsapp, Installed applications, Media (music, photo and video), System and application settings.
Attention! The procedure of resetting to factory data will result in the deletion of all data. Before taking any action, copy your personal information (contact list, images, videos, documents) to a third-party data storage, preferably in the cloud.
If necessary, use a USB cable to connect to a computer
Prepare the phone for restart
In order not to lose all data and to make the mobile phone function optimal after a rollback, it is recommended to carry out a preliminary preparation before the procedure:
1.- Copy all important photos, videos and other essential information to a USB flash drive, PC or cloud. If this is not done, all data will be lost and the foreman will have to pay a lot of money for the restoration.
2.- Fully charge the mobile phone. In the update process, it will be downloaded if the load is insufficient, and the interruption of the procedure will have bad consequences until the inability to start the operating system.
If a hard reset is performed through a computer, the amount of charge does not matter, as the phone is connected to the PC via a cable and charges from it.
3.- Delete the Google account if the smartphone is based on Android 5.1 or higher. The fact is that the company has introduced a new security policy, according to which, after rolling back the operating system, users must enter the details of their last account.
Without this, it will be impossible to turn on the device and you will have to contact the service centers, which only take care of work if you have supporting documents for the device.
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How to restore Android factory settings?
A user of an Android device is faced with the need to restore factory settings. Sometimes the reason for this is failures and slow device performance, and sometimes restoring factory settings is just preparing the device for sale.
The factory setting is the state in which the smartphone was launched from the factory with the Android OS. You need to understand that factory reset completely removed all user files, apps, photos, videos and contacts from device memory.
Only what is stored on the memory card will be saved, while the internal memory of the device will be completely erased.
There are several ways to restore factory settings on your phone. The most common of them is the Reset button available in the gadget menu. In addition, a special mode is often used that allows the original parameters of the device to return if it does not boot. In addition, it can act through a computer or a numerical combination.
Factory reset protection on Android
On all mobile devices running on Android OS version 5.0 and higher, by default, factory reset protection is enabled in settings. This indicates that to clean the device, you will need to enter your Google account username and password.
Important! If the user does not have a username and password for authorization in the Google service, the smartphone will be locked.
The Android development team considers this a necessary measure to reduce the number of thefts, as attackers will not be able to recover the personal data of the rightful owner of the device even after a general reboot.
If the user is preparing his gadget for sale, then it is necessary to demolish all the information from him, having previously left the necessary information on a PC or in cloud storage. To disable FRP protection, you need to follow the path: "Settings" - "Accounts", where you need to delete your Google account before resetting.
How to Prepare your smartphone for factory reset
1.- All the important information, photos, videos, documents, contacts, you need to move somewhere, a PC will do. You can simply create a copy (backup).
2.- Check the battery level and make sure it is charged. There are models in which it will not be possible to reset the configuration until the device is loaded, do not want it by itself. And there are also models that will initiate the reboot process and shut down due to a discharged battery at the highest point of the reboot. This could damage the device.
Reset your Android by settings menu
The main rule that the user must comply with: before the configuration established by the manufacturer, the device must be loaded. If it doesn't, after the procedural is complete, it may not start.
The easiest way to reset your phone or tablet to factory settings is with the built-in function of the Android system.
Depending on the brand of the device, the path to the button that activates it may differ.
The procedure is as follows:
1.- Open the configuration menu.
2.- Go to configuration.
3.- Find the tab where the factory reset button is hidden. For example, for Samsung it is "General Settings" and for OnePlus it is "System". On other models, the name "Restore and restart", etc. may appear
4.- Click on "Reset data". Some phones and tablets make it possible not to return to the original state, but also to delete only part of the information. For example, Samsung allows you to reset the settings to the default values or clear the red setting. Therefore, a Reset button is available in your General Settings menu. After clicking on it, the necessary "Reset data" button will appear to go to the initial parameters.
5.- Read the message that appears that the information will be destroyed without the ability to undo the action. Click the button below the notification. It may be called "Reset Device", "Reset Settings", etc. Enter your PIN or pattern.
6.- Confirm your intention to restore the original state of the gadget.
After that, the phone or tablet will start to restart on its own. When it is turned back on, it will only have the manufacturer's settings. User information will disappear.
Reset the system through recovery
This method will be necessary for those whose devices are not working due to failure during update or other software problems. It will also help if a virus is causing the problem.
You must first determine how to activate this mode on the device you are using.
Possible combinations with the
A.- Press and hold the power key - "Power", "Volume down" and "Home". If the device is frozen, you will have to wait a couple of seconds to turn it off.
B.- Aparecerá un mensaje en la pantalla en el que debe seleccionar la acción deseada: reiniciar o apagar. Elige el primero.
C.- If everything is done correctly, the screen goes blank and after a few seconds a notification about the start of the Android system appears.
NOTE.- For most smartphones, you need to turn off the device and then fix the indicated buttons simultaneously. For some devices, for example manufactured by Motorola, this function can only be called from bootloader mode.
There may be more complex options. For example, on LG devices, you need to press and hold the combination of the power and volume down keys, release both when the logo appears, and then repeat the action.
The keyboard shortcut depends not only on the manufacturer, but also on the specific model of your phone. Therefore, in some of the devices of this company, it will only be necessary to release the power and the volume control must be continuously maintained. The transition to this mode is made as difficult as possible to avoid the risk of accidentally pressing the required combination.
Restart with keys according to models.
Android can be put into recovery mode using the buttons on the case.
Below is a list of commands that work on devices from some popular brands. If you don't see your phone brand listed, just Google "master reset" and the device name. It's best to press the power button after holding other buttons.
Samsung phone: Volume up, Home button, Power.
Google Nexus / Pixel phone: volume down, power on.
HTC phone: volume down, power on. On some HTC models, you need to press and hold the volume down after releasing the power button.
Motorola Moto Z / Droid phone: volume down, power on. On most Motorola devices, you need to press and hold the volume down button and press the power button (one time).
LG phone: volume down, power on. When the LG logo appears, release the switch and press again immediately. Press and hold the volume down button.
Sony Xperia phone: volume down, power on. for Asus Transformer phone: volume down, power on.
Don't be surprised that getting into recovery mode is so difficult. This is not to confuse you.
The manufacturers just want to avoid accidentally putting the smartphone into recovery mode, because in that case it would be very easy to erase all the data on the device inadvertently.
So, first turn off your phone. After that, press and hold the volume down button, then press the power button until it turns on again. The message "Start" should appear on the screen.
Now press and hold the volume down button until "Recovery mode" appears.
After that, press the power button to enter the recovery mode. You will see the Android logo. When the phone goes into recovery mode, press the power button and once to increase the volume.
Then release the power button. Now press the volume down button until the menu appears on the screen.
The available options may vary by device model, but there are certain standards that are always there.
1.- Restart the system now: it will restart the device normally.
2.- Update update from ADB: allows you to connect your phone to your computer through a USB cable and send it commands using the Android SDK. for
4.- Wipe cache partion: erase the cache partition. This is temporary system data related to the installation of applications, and you can delete it without losing any personal data. This can solve many problems.
When the phone starts from the factory
3.- Delete data / factory rest: it will delete all data and return the phone to the factory state.
3.A.- As you can imagine, in this case you need to select the item "Wipe data / Factory reset"
3.B.- The system will ask you if you really want to delete the data; select "Yes" with the volume buttons.
3.C.- Now you need to select the item "Reboot system now"
Then Android will begin the factory reset. When everything is done and the system starts up, use the backup storage to restore your data.
NOTE.- If the phone screen does not respond to attempts to select the desired menu section, you can use the buttons located on your body to reset the device. In this case, they act as analogs for the cursor and Enter on the computer. Use the volume keys to navigate and press the power button to confirm your selection.
Key sequences for selecting a command, the on / off button is most often used as an analog of the computer "Enter".
It usually contains the words "delete" or "delete." Sometimes: "perform a factory reset". The exact wording depends on the manufacturer. To select a command, the on / off button is most often used as an analog of the computer "Enter".
It usually contains the words "delete" or "delete." Sometimes: "perform a factory reset". The exact wording depends on the manufacturer. To select a command, the on / off button is most often used as a computer analog "Enter".
Now press and hold the volume down button until "Recovery mode" appears. for
1.- Press the power button to enter recovery mode. for
2.- You will see the Android logo. When the phone goes into recovery mode, press the power button and once to increase the volume.
3.- Then release the power button. Now press the volume down button until the menu appears on the screen
How the factory reset is protected
Devices with Android 5.0 and higher are protected against resetting to original settings. This was done to minimize theft damage. When you return to the manufacturer settings, the previously recorded information is no longer available. However, this information is saved in the gadget. They can be obtained by special programs that scan the internal memory and removable SD card and allow you to extract the data.
The proposed protection boils down to the fact that after resetting the device, the owner will have to enter the username and password of the Google account to which it was linked. If this is not done, the gadget will remain locked. You will not be able to access it and attempt to restore the information stored on it.
So if you go back to the manufacturer's settings before selling the phone or tablet, the user should delete their Google account. Only after that, you can start destroying data and resetting settings.
Reset if your phone cover is removable.
You can also reset the Samsung Galaxy in a different way if your phone's cover is removable.
1.- Turn it off by holding down the Power, Volume Down and Home keys for a few seconds.
2.- Place your fingernail in the hole in the panel and remove the cover of the phone.
3.- Take out the battery from your phone.
4.- After 1-2 seconds, reinsert and close the panel.
5.- Turn on the cell phone by pressing the combination of keys used previously to turn off.
Factory reset Samsung phones
For Samsung, you need to press and hold the "+" button at the same time on the volume, "home" and power. If there is no "house" in some model, then said combination - "+" and simultaneously with this key "Enable" will be enough. After the company logo appears on the tap, release the power button and hold the rest until the system menu appears.
Factory reset LG phones
LG models enter this menu in the same way as described above, except for other steps. After pressing the desired option, each user will appear the company logo on the screen and then they will have to turn on the device again.
Android data is deleted?
When you do a factory reset, the idea is that everything is completely removed, but this is not entirely true. Android removes the addresses of all your data from its memory, so it no longer knows where it is and cannot display it, but it does remain in flash memory. Therefore, someone can use special programs to recover deleted files to get them back.
Let's see how you can avoid this.
Encrypt data on your Android
The first option is to encrypt the data. This feature is already built into Android and requires you to enter a PIN or password each time you unlock the screen. Anyone trying to recover data from their phone will need a special decryption key that they don't have.
The exact path to this feature may vary slightly, but it is usually found in Settings → Security → Encrypt data. But on a Samsung Galaxy, for example, you need to go to the following path "Settings → Lock screen and security → Encrypted data protection". There is also the option to encrypt the SD card, but if you are selling a phone, we recommend that you just take it out.
NOTE.- If after purchasing the phone you already had Android 6.0 Marshmallow or higher installed, then it should be encrypted by default and you can proceed to the next item.
If you do not know which version of Android you have installed, open the menu "Settings → About device → Information about software". Note that by default it will only be encrypted if Android 6.0 Marshmallow from
Overwrite with unnecessary data
If you want to be absolutely sure, you can overwrite the encrypted data with unnecessary data and then perform a factory reset.
Then it will be really impossible to recover your old data. If you want to do this, just download various "junk" on your phone until the storage is full; some videos should work. Then restart again one more time.
You can also overwrite your data, using apps from the Google Play Store, for example iShredder 6. You can fill the free disk space with various "junk", reliably clear the application cache or individual files and folders.
Restart for problematic apps on Android?
Some apps that you download can cause problems with your phone. Follow the steps below if your phone has any of these problems:
1.- The phone restarts itself.
2.- It does not respond when starting.
3.- Failure of the phone's Apps.
4.- The phone runs slowly.
Step 1: Reboot in Safe Mode. Important: Safe mode removes some widgets from the Home screen. If you use widgets, take a screenshot to help you reposition them.
The way the phone restarts in safe mode varies by device. For information on how to do this, visit the manufacturer's support site.
Step 2: Check if the problem is solved Use the phone normally and see if the problem is solved. In that case, it may be caused by an app. Go to step 3 listed below. If the problem does not go away, it means that it is not an app that causes it.
See the list of other troubleshooting See the list of other troubleshooting solutions.
Step 3: Exit Safe Mode To exit safe mode, you can generally restart the phone in the normal way. How you disable or exit safe mode varies by phone. For information on how to restart your phone in safe mode, visit the manufacturer's support site.
Tip: After exiting Safe Mode, you can put back all the widgets that were removed from the Home Screen. Learn about adding widgets.
Step 4: Verify the apps
1.- Remove the apps you recently downloaded one at a time.
2.- After removing each one, restart the phone in the usual way. Check if that way the problem is solved.
3.- After removing the application that caused the problem, you can reinstall the apps you removed.
NOTE.- To identify the apps that are causing problems, create a list of the ones that you forced to stop.
How to recover unsaved data after reboot
Despite all the warnings, it is common for users to completely lose their personal data during a system rollback. Fortunately, there is a way to get your lost files back. To do this, the user will need the Android 7-Data recovery program. You need to find and install the utility on your computer.
Next, you need to connect a smartphone to the PC and activate the USB debugging mode on the latter. In the program window, you need to click "Next". In automatic mode, the utility scans the device and restores all previously deleted files. After the scanning process is complete, a folder tree will be displayed on the screen. You must select the files you want to restore and "Save".
Other methods factory setting?
Make backup copies because the system will begin to delete all unnecessary files and restart the device once the operation is finished. You need to charge the device up to 100% in advance, because if it is discharged during the removal process, unpleasant difficulties will arise, which you can hardly solve on your own.
With the phone hardware buttons
You can also reset all settings using the smartphone itself, that is, using its hardware buttons. To restart the smartphone, you need to turn it off completely, and then simultaneously press several buttons: "Power" and two volume buttons ("see previous information"). The phone will start to reboot and reboot.
Some developers place a special button to update the system. It is very small and is usually located in the hole next to the power button. To start the operation, hold it with a needle or pencil.
Using recovery keys
This method is suitable for devices that freeze at the startup stage and do not respond to touch on the screen. It is also relevant for users who have forgotten their login passwords.
To reset, press a specific key combination, go to recovery mode (factory software), and start system recovery from there.
If the device does not respond when touching the screen, select menu items using the volume keys and the Power or Home key. (see previous information according to model)
Using a computer
If you cannot reset the settings with traditional methods, you can try to do it through a computer, after downloading the Android system development kit program from the developer website.
After downloading the file, you must:
A.- On the device, enable the USB debugging mode: "Settings" - "For developers" - "USB settings" or "Settings" - "General" - "About phone" - "General" - "Information programs ".
B.- Check the boxes for tools and USB drivers.
C.- Install the drivers for the device on a PC and connect it through the USB port.
D.- Open a command line and write in it "C: \ Users \ Username \ AppData \ Local \ Android \ Android-SDK \ platform tools
E.- Enter the ADB reboot in recovery.
D.- Wait for the system to restart.
Reset with service code
There is another quick and easy way to initiate a system reboot: using a special service code.
1.- Open the telephone keypad (in the calls section) or "Emergency call".
2.- Enter the reset code: * 2767 * 3855 # or * # * # 7780 # * # * or * # * # 7378423 # * # *.
3.- After entering the code without asking for confirmation, the device will begin the factory reset.
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